Overview
No matter your size or industry, every organization at one time or another is faced with someone or some entity making a complaint against the organization.
What you do with the complaint can have a major effect on your operations. Many organizations do not tend to handle the investigative process to their advantage. This webinar will walk you through the investigation process the correct way.
Why you should Attend
- Identification of the steps to the investigative process
- The roles and responsibilities of the investigator
- How to properly conduct the interviews
- What constitutes acceptable evidence
- How to write the final report
Areas Covered in the Session
- Investigation process map
- Types of investigations
- Reasons to conduct investigations
- Investigation mistakes
- Investigation Plan
- Types of evidence
- Types of initial actions
- The Interview Package
- How to conduct an interview
- How to analyze the evidence
- Contents of the Final Report
- Benefits of a Good investigation
- 10 steps to Good investigations
Who Will Benefit
- CEO's
- Chief Human Resource Officers
- VP of Human Resources
- C-Suite Office Holders
- HR Directors
- Management Consultants
- Entrepreneurs
Speaker Profile
Daniel T. Bloom is a well-respected author, speaker and HR strategist, who during his career has worked as a contingency executive recruiter, member of the internal HR staff of a Fortune 1000 corporation, an HR Consultant and a Corporate Relocation Director for several real estate firms.
He is an active participant within the HR social Media scene maintaining Blogs since 2006 and has written over 40 articles, which have appeared on line and in print;
He has written published seven books, the majority through Productivity Press (Just Get Me There- A Journey through Corporate Relocation -2005; Achieving HR through Six Sigma -2013, Field Guide to Achieving HR Excellence through Six Sigma – 2016, The Exceptional Educational System: Using Six Sigma to Transform Schools – 2017, Reality, Perception and Your Workplace Culture – 2019, and Employee Empowerment- The Prime Component of Sustainable Chang Management – 2020, Achieving HR Excellence through Six Sigma 2nd Edition - 2021).
He also serves on the St Petersburg College’s Six Sigma Black Belt Review Board.
Dan earned a Bachelor of Arts in Education from Parsons College and his Six Sigma Black Belt training from the Engineering and Technology Program at St. Petersburg College.
He holds dual certification as a Senior Professional in Human Resources from HRCI, and as a Six Sigma Black Belt.
Instructor
Daniel T Bloom